Return Policy

Digital goods are delivered electronically. Considering the nature of such goods, refunds may be limited after issuing an activation key and/or a download link, except as provided by this Policy and applicable law.

• Duplicate payment or erroneous debit due to a payment system failure;
• Impossibility to activate the key due to our fault (confirmed by support);
• Technical impossibility to provide the paid digital product.

Contact support at support@aviashop.online. Specify your order number, payment time, email used at checkout, and a detailed description of the issue. Attach screenshots if applicable.

Refunds are made using the original payment method to the same payer details. The term depends on the payment system/bank and generally is up to 10 business days after approval.

• The product was successfully delivered and used (key activated, download performed), and there are no defects caused by the Operator;
• The Customer violated the license terms of the developer;
• There is no evidence of payment or the necessary information for verification.

We provide assistance with activation and access to the digital product. In case of issues, contact support — we will verify and offer a solution or refund according to this Policy.

Email: support@aviashop.online